FAQ

If you would like to request more information on any of our products, please direct yourself to our 'Info Request Form'. Otherwise you may use one of the following contacts.
 
   
Q. How does a computer system increase profitability?
   
A.

Depending on your current business model, there are many ways that computerizing your store can increase your profit. Most dry cleaners see immediate advantages in consistent pricing, increased employee accountability and savings in paper supplies.

By consistently pricing according to fabric type, you will be able to easily increase your revenue. Cleaner Business Systems customers can use the system to record fabric type for every garment, ensuring that correct pricing is implemented for extra work needed with special fabrics such as silk and linen.

Cleaner Business Systems also has the ability to track employee actions within the system, increasing employee accountability. This prevents unauthorized discounts and invoice modifications, since reports are visible to all managers and owners.

Using Cleaner Business Systems, you will also be able to save on paper costs just by replacing a paper-dependent invoice system. Handwritten invoices have an average cost of 6 to 8 cents per invoice. With Cleaner Business Systems thermal printer, per invoice cost will drop to around 1 cent per invoice. The savings on paper supplies alone may cover most of your return on investment.

   
   
Q. I have a problem with orders being mixed up during assembly causing my customers to receive incomplete or incorrect orders. Can a computer system help me overcome this problem?
 
A. Yes. Cleaner Business Systems allows you to print garment tags with the same number as appears on the invoice, as well as customer name, total pieces in the order and the invoice due date. This eliminates the need for multiple numbers assigned to a single order, and helps employees easily keep track of entire orders.
   
   
Q. I spend hours each month entering my account customers’ invoices and generating statements for them. How will a computer system streamline this process for me?
   
A. With Cleaner Business Systems, your customers’ invoices will automatically by charged to their account when they pick up an order. No separate accounting software is required to generate statements; it is all handled within your Cleaner Business Systems software. The software also allows you to print statements at any time, as well as review past statements and payments.

Additionally, Cleaner Business Systems has the capability of batch credit card processing for your account customers. You can store their credit card information within the system and at any time tell the system to bill all the cards of customers that have a balance with you.

   
   
Q. In order to computerize my store do my employees and I need to be proficient with computers?
   
A. No, Cleaner Business Systems was specifically designed to have an intuitive interface that does not require any previous knowledge of computers to operate smoothly. The picture drive interface operates with a touch screen monitor, eliminating the need for employees to be proficient with a mouse.
   
     
Q. What types of customer retention programs are offered in Cleaner Business Systems?  
     
A. VIP Discounts, Customer Referral Program, On Demand Coupon Printing, Gift Cards, Customer Loyalty Cards, Item Level Promotions, Form Letters via Microsoft Word integration.